Flat-rate monthly plans. Expert Shopify support. Tasks done in 48 hours not 2 weeks.
Stop paying surprise hourly bills. Stop re-briefing every project. Get a dedicated Shopify team that knows your store inside out for a fraction of US agency rates.
| THE BETTER WAY TO BUILD
| PROCESS
1. Add your task
Drop anything into your private task board. Bug fix, new section, app setup, automation. No brief templates required.
2. We get it done
We align on priority, then execute. Most tasks complete in 24 to 48 hours. You’re notified with a Loom walkthrough when it’s ready for review.
3. Approve & repeat
Review the work, approve it quickly, and we move straight to the next task. Your store keeps improving month after month consistently.
The Problem
Running a Shopify store is a full-time job -- and the technical side never stops. Whether you're a DTC brand in New York scaling through paid social, or a growing retailer in London managing peak trading seasons, bugs happen, themes break, apps conflict, and your development backlog never gets shorter.
The traditional options all come with the same frustrations:
The CreatPix Difference
As a Certified Shopify Partner with 50+ brands served across the USA, UK, Canada, and Australia, we offer dedicated support and maintenance on a flat-rate monthly subscription - a team that knows your store inside out, a live task board for full visibility, and a guaranteed 48-hour turnaround on most tasks. No surprise invoices. Ever.
| Plan Comparison
Understand exactly what's included in each plan so you can make the right decision for your business.
Starter
For small stores needing dev support
$199/mo
Growth
For growing brands needing dev support
$399/mo
Up to 12 tasks/month (2 active simultaneously)
48-hour turnaround | Critical bugs: same business day
Everything in Starter, plus:
Custom section & block development
JS/Liquid complex customizations
Basic Shopify Flow automation setup
Klaviyo/email integration support
Checkout customization (non-Plus)
CRO micro-improvements (button tests, layout tweaks)
Mobile UX audit (quarterly)
Biweekly 30-min check-in call
Priority task queue access
2-week trial available before annual commit
Pro
For scaling brands outgrowing agencies
$999/mo
Up to 20 tasks/month (3 active simultaneously)
24-hour turnaround | Critical bugs: 4-hour response
Everything in Growth, plus:
Full CRO consultation & A/B test setup
Complex app integrations & automation (Make.com, Zapier)
Shopify Plus: checkout extensibility & functions
Multi-currency & multi-market configuration
Monthly performance report with revenue-impact analysis
Quarterly strategy call (60 min)
Dedicated project manager (async)
New feature development (scoped as weekly sprints)
Store migration support
White-glove onboarding
Enterprise
For Shopify Plus brands replacing agencies
$1500/mo
Sprint-based delivery | Unlimited queue
Same-day critical | SLA guarantee in writing
Everything in Pro, plus:
Dedicated development pod (2 devs + PM + QA)
Custom Shopify app development
Headless/Hydrogen architecture support
ERP, WMS, 3PL integrations (Netsuite, Cin7, ShipBob)
White-label option for agency partners
NDA and MSA included
Weekly strategy calls
Emergency on-call coverage (BFCM, launches)
Quarterly store audit with growth roadmap
Custom SLA based on business needs
Starter
For small stores needing dev support
$1990/year
Growth
For growing brands needing dev support
$3990/year
Up to 12 tasks/month (2 active simultaneously)
48-hour turnaround | Critical bugs: same business day
Everything in Starter, plus:
Custom section & block development
JS/Liquid complex customizations
Basic Shopify Flow automation setup
Klaviyo/email integration support
Checkout customization (non-Plus)
CRO micro-improvements (button tests, layout tweaks)
Mobile UX audit (quarterly)
Biweekly 30-min check-in call
Priority task queue access
2-week trial available before annual commit
Pro
For scaling brands outgrowing agencies
$9990/year
Up to 20 tasks/month (3 active simultaneously)
24-hour turnaround | Critical bugs: 4-hour response
Everything in Growth, plus:
Full CRO consultation & A/B test setup
Complex app integrations & automation (Make.com, Zapier)
Shopify Plus: checkout extensibility & functions
Multi-currency & multi-market configuration
Monthly performance report with revenue-impact analysis
Quarterly strategy call (60 min)
Dedicated project manager (async)
New feature development (scoped as weekly sprints)
Store migration support
White-glove onboarding
Enterprise
For Shopify Plus brands replacing agencies
$15000/year
Sprint-based delivery | Unlimited queue
Same-day critical | SLA guarantee in writing
Everything in Pro, plus:
Dedicated development pod (2 devs + PM + QA)
Custom Shopify app development
Headless/Hydrogen architecture support
ERP, WMS, 3PL integrations (Netsuite, Cin7, ShipBob)
White-label option for agency partners
NDA and MSA included
Weekly strategy calls
Emergency on-call coverage (BFCM, launches)
Quarterly store audit with growth roadmap
Custom SLA based on business needs
| ADD ONS
Full Core Web Vitals analysis + fix priority
list. Great upsell at onboarding.
WooCommerce/BigCommerce/Magento to Shopify. Full migration with data, design, and redirects.
Rebuy, Nosto, or LimeSpot install + configure for your store.
Flow review, list hygiene, deliverability check. For DTC brands with email lists.
3 custom Flow automations built and tested for your store.
Keyword tracking, technical SEO audit, content gap analysis. Add-on to any plan.
Dedicated on-call developer during peak sales periods (Black Friday, launches, flash sales).
| Social Proof / TESTIMONIALS
Super helpful with multiple technical and coding based edits in getting my Shopify store up and running. Quick response times and great rates. Strongly recommend!
Very quick and helpful when it came to assisting with Shopify themes.
Great folks who have deep insights about Shopify platform. Gopal from the team has good hands-on experience who has also helped me customizing the key aspects of my Shopify store.
I am extremely pleased with the work from CreatPix. The job was completed quickly and accurately. Highly recommend!
Very quick response time and quality work delivered. Thank you Gopal and team.
Creatpix is a great company, very helpful in providing services, on time delivery, great people gopal and his team
good, nice work
He’s very knowledgeable about Shopify structure, app connections, and setup. He guided us with patience and professionalism, and the final result looks beautiful and functional. Communication was clear throughout the project.
A Shopify support and maintenance service is an ongoing subscription plan where a dedicated team of Shopify developers handles all technical tasks for your store including bug fixes, theme customisations, app integrations, performance improvements, and admin updates for a fixed monthly fee. Unlike hiring freelancers or a traditional agency, you get a team that already knows your store and delivers tasks within 24–48 hours.
CreatPix Shopify support plans start at $199/month for the Starter plan (up to 6 tasks/month with 72-hour turnaround), rising to $399/month for the Growth plan (12 tasks/month, 48-hour turnaround) and $999/month for the Pro plan (20 tasks/month, 24-hour turnaround). Enterprise plans start at $1,500/month for Shopify Plus brands requiring dedicated development resources and SLA guarantees. All plans are flat-rate with no surprise invoices.
Our Shopify maintenance service covers bug fixes and troubleshooting, theme customisations (CSS, Liquid, custom sections), app setup and configuration, speed and Core Web Vitals improvements, Shopify Flow automation, Klaviyo/email integration support, admin tasks (products, navigation, collections), and monthly store health reports. Higher-tier plans also include CRO improvements, checkout customisation, multi-currency configuration, and dedicated project management.
Yes. CreatPix is a Certified Shopify Partner serving eCommerce brands across the USA, UK, Canada, and Australia. Our async-first workflow means there are no time-zone barriers your task board is updated every business day regardless of your location. We are experienced in multi-currency and multi-market Shopify configurations relevant to UK and US DTC brands.
Unlike a freelancer, you get a full team (developer, QA, and project manager) that knows your store inside out no re-briefing on every project. Unlike a traditional Shopify agency, there are no surprise hourly invoices, no 2-week waits, and no long-term contracts. Our flat-rate subscription model means you always know what you're paying, and tasks are delivered in 24–48 hours on active plans.
Yes. All CreatPix Shopify support plans can be paused or cancelled at any time with no penalties and no cancellation fees. If you pause, your plan billing stops and resumes only when you're ready. There are no minimum contract lengths on monthly plans, and the first month of a new plan includes a 14-day money-back guarantee.
You can submit any technical or development task related to your Shopify store: bug fixes, custom Liquid section builds, new page layouts, app installations and configuration, speed optimisation, Shopify Flow automation, Klaviyo integrations, checkout customisations (Shopify Plus), product and collection admin, redirect management, and more. Large features are scoped as multiple tasks upfront so there are never any surprises.
Yes. CreatPix Infotech LLP is an official Certified Shopify Partner and Shopify Expert. We have delivered Shopify development and support services to 40+ brands across the USA, UK, Australia, and Canada. Our team has hands-on expertise with Shopify Plus, Shopify Hydrogen (headless), Shopify Flow, checkout extensibility, and third-party ERP and 3PL integrations.
Book a free 20-minute discovery call. We’ll
review your store and recommend the right plan. No pressure, no pitch.